If your vehicle has a Uconnect infotainment system, it may be time to file a Uconnect Delamination Lawsuit. Delamination is the result of a defect in the screen, causing a bubble to form beneath the outer layer. Regardless of whether the defect is covered by the manufacturer’s warranty or not, this problem has caused many consumers to seek compensation for their car repairs.
Uconnect infotainment systems freeze and cease functioning
The Chrysler UConnect infotainment system may freeze and cease functioning in some models, posing several potential safety hazards. In a recent class-action lawsuit, Edward Pistorio and Paul Murdock allege that the system is responsible for a range of issues, including loss of navigation capability and backup camera functionality. Despite numerous technical bulletins and consumer complaints, Chrysler has not yet addressed this problem with the latest model of its UConnect infotainment system.
The UConnect infotainment system began malfunctioning a few months after purchasing our vehicle. After an over-the-air update, SiriusXM Travel Link, which surfaces real-time local news, began to freeze or reboot. SiriusXM has not responded to multiple requests for comment. The issue began to affect our 8.4-inch screen model of the Uconnect 4C NAV system. The constant rebooting and freezing have also drained the battery of some vehicles.
FCA is working on a more permanent fix for the UConnect problem, but customers remain angry about the way it handled the issue. It left the troubleshooting to a poorly prepared Uconnect support team. They were unprepared to handle the issue and promised follow-up messages. The company did not provide a timeline for fixing the problem. FCA should have informed consumers about the defect so that they could make an informed decision.
Uconnect infotainment screen delamination causes a bubble to form under the outer layer of the screen
If you own a new Uconnect informationtainment system, you may be able to file a class action lawsuit for the delamination of the touchscreen. The defect causes a bubble to form under the outer layer of the screen, rendering the infotainment system unusable and aesthetically unappealing. This defect may also be the result of the adhesive used to adhere the protective film to the touchscreen. This adhesive may be able to leak out over time, causing the screen to become unusable or even a distraction for drivers.
In addition to the bubble, the screen may be rendered inoperative, preventing the driver from accessing the information he or she needs. The problem is exacerbated by the fact that a driver must repeatedly back out of screens to change the settings or select items on the screen. This problem has been reported in other models of the same make and model year, and Chrysler has refused to replace the unit out of warranty. The vehicle is just over three years old and has approximately 41,000 miles on it.
Symptoms of this defect may include random access to radio stations, inability to use the navigation system, and malfunctioning climate control and backup camera. The screen may also become inoperable or restart frequently, causing the driver to lose concentration while driving. This problem can be dangerous, as the radio can cause distraction and even crash.
Uconnect infotainment system defects are not covered by a warranty
The Chrysler UConnect infotainment system is a defect that could cause your vehicle to stop working or freeze, posing a number of potential safety risks. A class-action lawsuit filed by Edward Pistorio and Paul Murdock alleges that Chrysler is not doing enough to remedy this problem. While the UConnect system was first introduced in 2004, Chrysler has yet to fix this defect. While the automaker has released technical bulletins and has recalled earlier-generation UConnect units, the problem hasn’t been solved.
After several months of using the system, the plaintiffs reported that the screen would often go black, and the vehicle’s navigation and the backup camera would stop working. Other functions would also be lost, including Bluetooth and audio system functionality. A defect of this system means it’s not covered under warranty. A recall is the only way to fix the problem and get it repaired. However, the manufacturer’s website doesn’t address the issue.
In fact, the FCA is aware of this defect and should have told customers about it. This lawsuit focuses on a defect in the UConnect infotainment system, which is not covered by a warranty. As a result of the ruling, a nationwide class action has been dismissed. It’s worth noting that the judge didn’t dismiss all of the lawsuits filed against FCA.
My complaints to the Chrysler dealer in Franklin Indiana went unchecked (though they said they would check on it) from when I 1st bought the ram 1500 the radio would turn itself on (LOUD) to radio stations I never listen to then not be able to be turned off. The service writer said “Oh that’s weird” … “I will have them take a look at it” when I remembered to inquire about it because it acted up again, I was told “Well you only came in for an oil change we did not have time to look at the radio”
I only had to visit the dealership for oil change and tire rotations 3X and long story short when we finally discovered the delamination I was told I was beyond my 3 year warranty (at <34,000 miles) and they would have to charge me $700-$1000 for a new infotainment system.. That was the last time I talked to anybody at the Franklin Indiana Chrysler Jeep dealer. Right now I am dealing with my old dealership in Greenwood they may be replacing it but I will not pay for it.